Audit And Fraud Investigation. Auditor Using Magnifying Glass On Document. Credit: Andrey Popov/Adobe Stock "Virtual or self-service claims have been on the rise since the pandemic, and while this can create a streamlined, digital and user-friendly consumer experience to help fast-track claims cycles, insurers have entered a world where they have to bridge physical, digital and behavioral dimensions to authenticate identities," Tanner Sheehan, vice president and general manager, U.S. claims, LexisNexis Risk Solutions, said in a release. (Credit: Andrey Popov/Adobe Stock)

Nearly three-quarters of personal line carriers report difficulties in tracking down the source of identity-related fraud in their claims processes, while 47% admit that ID fraud is very difficult to detect, according to a survey of executives, directors and senior managers pulled from the top 50 U.S. carriers by LexisNexis Risk Solutions.

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Steve Hallo

Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]

Information Security
Personal Lines
Property & Casualty