The last 15 months have required patience and ingenuity from everyone in the insurance industry. Change and flexibility were key hallmarks, from identifying and insuring new risks to implementing new technology to better serve policyholders; the focus remained squarely on ensuring that customers had the coverage and services they needed.

The latest edition of the Insurance Speak podcast features a conversation with Bruce Eisler, chief executive officer U.S. and chief underwriting officer for Aspen Insurance, to discuss what he sees in the industry and how his company is positioning itself to meet today's needs while preparing itself for future growth. Aspen provides reinsurance and insurance coverage to clients around the globe.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]