Zoom meeting. One session at the conference will look at how courts are applying insurance coverage to business interruption claims resulting from closures during the pandemic. (Photo: insta_photos/Shutterstock)

As insurers have learned over the past 12 months of living through a worldwide pandemic, change is inevitable and flexibility is the key to thriving in a constantly changing environment. With this in mind, the focus of the 2021 America's Claims Executive Virtual Leadership Forum (ACE) is on "Designing the Claims Department and Customer Experience of Tomorrow, Today."

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]