No insurer wants a claim to turn into legal action, but it happens. For adjusters, claims executives and others likely to be deposed as part of a lawsuit, preparation will be key. In the latest Insurance Speak podcast, Aaron Mutnick, a senior litigation attorney with Shelter Insurance, shares some practical insights on how to navigate the process.

"Slow down and don't treat it like a normal conversation," he advises. "Think about the questions and think about your responses."

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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