For Susan Daniels — the insurance industry was pretty much love at first sight.
Most people who find themselves in the industry have worked elsewhere before changing careers, but that wasn't the case for Daniels. “After graduating with a degree in health care administration, I started pursuing a Master's degree in public health administration, and undertook an internship in the health field,” she explains.
|Started as a workers' comp trainee adjuster
When the internship wasn't the challenge she'd hoped, Daniels started watching for job openings and applied to be a workers' compensation trainee adjuster with an insurance company. Insurance ran in her family as her father had spent more than 30 years as a multi-line adjuster, working as a workers' compensation claims manager at Northern Adjusters.
“My dad put out an inquiry about the job and called me back to say that as long as I could spell 'insurance,' they welcomed me to apply,” recalls Daniels.
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Patricia L. Harman
Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]
