Editor's note: This article first appeared on EnhancedInsurance.com and is reprinted here with their permission. Click here for the original post.
When I started in insurance, clerks wore sleeve protectors to keep from ruining their shirts with the ink from carbon paper.
Things were about to change drastically for insurance offices. Even at that time of Sean Connery giving way to Roger Moore, agencies were outsourcing part of the sales process.
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