Editor's Note: Dana Ferestien is a member of the business litigation and insurance practice of Williams Kastner.

In a new era of document management and litigation, insurers of all sizes will, at some point, encounter opposing counsel seeking large sums of money on the basis of alleged e-discovery mismanagement. Without devising and implementing proactive strategies for electronically stored information (ESI), P&C insurance carriers may face protracted legal battles, which will not only be costly but also disrupt their day-to-day business operations.

Of course, given the complex web of ever-changing compliance and regulatory obligations, insurers are not immune from e-discovery challenges and missteps. Dana Ferestien, a member in Seattle, Wash. office of Williams Kastner, recently spoke with Claims about two recent cases involving discovery of internal emails and claims procedural information.