Statistically, 70 percent of respondents in a recent survey said they would never commit claims fraud, but that leaves 30 percent who might. Almost all surveyed believe that insurance fraud perpetrators rarely get caught.

RA7, based upon the layered voice analysis (LVA) technology, is a powerful claims fraud detection solution. The technology, which was originally developed for the Israeli Security Ministry, has been deployed throughout the world in government and law enforcement agencies, and corporate industry, for 15 years. It detects emotions, intent behind each word spoken, and whether truth is being presented, over the phone, in person, or by recording. The insurance industry in Europe, Asia, South America and other regions of the world has used the technology to successfully fight fraud for over 9 years. The RA7 claim fraud solution has now made its way to the U.S. market and is being received very well and is the way of the future in the US insurance market.

Perceived issues with the RA7 solution are just that, perceived. One of the concerns of the industry in the U.S. is how it will be received and perceived by customers. In other regions of the world this was, also, an original concern, but through customer surveys and conversations they quickly realized that the public liked the concept of using such a tool. Once implemented companies, are not only avoiding paying fraudulent claims, they are experiencing great customer satisfaction. The US market will soon find the same to be true here and embrace the technology. Honest customers will enjoy having their claim paid out much faster and all customers will enjoy their premiums, not being increased, or even being decreased.