I was in Chicago last week for Insurance Telematics 2012 and listened to presentations from about two dozen speakers on how telematics and usage-based insurance will affect both the commercial lines and personal lines of insurance. Here's a sampling of quotes from the conference.
1) "Don't overspend on the initial infrastructure. Devices are a tool, not the solution."
This came from Robin Harbage, a director at Towers Watson, in his keynote address. The advice is pretty straightforward; developing a strategy for UBI needs to be the first step for carriers, not a trip around the software bar.
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