People are the key to success in any organization. An organization may have the most advanced processes or innovative technology, but success will not happen without the right people to make it all work. In a day and age when cutbacks are the norm, having the right people is even more critical. Success only comes when the right people are in place; the wrong people can become an anchor in any organization.
Consider that eight top tier employees may be able to do the work of ten who are average. Consider that headcount is the single largest expense in most organizations. Consider that it is employees that are the differentiator between the ordinary and extraordinary.
So now the big question becomes how to find those employees. With unemployment remaining high, there is the thought that many employees are sitting on the sidelines waiting to be acquired. While this may be true, it isn't always the case. Another school of thought suggests that seeking those with experience, especially when it comes to claims knowledge, can be the salvation of the organization. Again, this can be true but often is not.
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