Claims spoke with Taylor Wells of Rainbow International about the key to churning out restoration professionals who are ready to tackle a range of jobs, from water damage to crime and trauma scene work so policyholders can get on with life as they know it, ask quickly as humanly possible.
What helps prepare restoration professionals for the job?
In a rapidly evolving industry, ensuring our front-line service professionals and franchise owners have the latest training is an important step towards meeting and exceeding the needs of both policyholders and their insurance providers.
To help damage restoration specialists prepare for real-life scenarios in the field, we maintain two training facilities, both of which provide hands-on experience in damage restoration, beginner and advanced training sessions, demonstrations for insurance professionals, and test-marketing of cleaning and restoration tools. All new franchise owners come to Rainbow's corporate headquarters in Waco, Texas for several weeks of intensive training. Jack's House helps students learn water damage cleanup and restoration techniques, processes, and equipment.
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