Mold claims are handled somewhat differently than other claims because of the threat of adverse health effects. Either real or perceived, health risks can often add a sense of urgency, and there may be immediate involvement of more experts than are typically involved in a property damage claim. This article addresses how to process third-party claims resulting from a construction defect, a defective product, or improper installation with ensuing mold to either a residential or a commercial building.
The Three C's
Properly handling mold claims involves three essentials: coordination, communication, and cooperation. The lack of any one of these steps in the process can lead to a claim file that is potentially more expensive than necessary, not to mention more time-consuming and frustrating for all parties involved, especially the building owner.
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